The Intuitive Oracle is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) as amended from time to time.
Persons who choose to access the Website, from any location, do so on their own initiative and sole risk, and are responsible for compliance with local laws, if and to the extent local laws are applicable.
1 INFORMATION WE COLLECT
You are solely responsible for any and all personal information you share with us, through any of the forms, and through any other medium. By using the Website and Services, you therefore consent to The Intuitive Oracle processing and collecting this data, on the Terms outlined below.
The Intuitive Oracle collects the following types of information that it may receive from you:
1.1 General Account Information
When you communicate with us through the Website’s Contact Form, Register Interest Form, Newsletter Form, email, Zoom or Skype, or any other method, we may require that you share your name, email and in some instances, your country.
1.2 Billing Information
The Intuitive Oracle has partnered with PayPal to enable you to safely and securely make payments for products and services purchased through the Website. When you pay for a service, these payment platforms require that you provide them with personally identifiable information, which may include your name, email address, phone number and mailing address. The Intuitive Oracle may use any of this information for internal purposes but we never directly receive or handle any of your credit card information, and we do not share your personally identifiable information with any Third-Parties.
1.3 Information from Analytics, Cookies or Tracking
When you access the Website, we may collect information from data collection technologies to allow The Intuitive Oracle to understand user activity. Such information may include your browser details, device setting, IP Address, cookie information, location information, metadata, network information and other related data.
1.4 Personal Information
The Intuitive Oracle will only collect sensitive information about you with your consent (unless we are otherwise allowed or required by law to collect that information). Sensitive information may include information about your health or place of origin. We may ask you (or you may otherwise wish) to provide us with sensitive information about you from time to time. This might include health information, such as information about a person's physical, mental or psychological health or disability.
When engaging with the Services, any information you share with The Intuitive Oracle during a private session is considered confidential. Any personal or sensitive information which you provide is not shared with, or disseminated to, any medical or Allied Health Provider, or any other healthcare professional body unless required by law.
2 HOW WE MAY USE YOUR INFORMATION
We do not store credit card details, nor do we share customer details with any Third-Parties.
We may, however, use your information to:
- Send you our newsletters;
- Ensure that the content on the Website is presented in the most efficient and effective way for you and your computer or device;
- Provide you with information, products or services that you request from us, or which we feel may interest you, where you have consented to be contacted for such purposes;
- Carry out our obligations arising from any contracts entered into between you and us;
- Allow you to participate in interactive features of the Service, when you choose to do so; and,
- Notify you about changes to the Service.
3 HOW TO OPT OUT FROM RECEIVING MARKETING INFORMATION
If you do not wish us to use your information for marketing purposes, please select the “un-subscribe” option within the electronic newsletter or opt-out by contacting us at email@example.com.
4 THIRD PARTY WEBSITES
In addition, for clients booking personal sessions with The Intuitive Oracle, if Zoom or Skype are not performing reliably, The Intuitive Oracle may request that we call you on a private number, or request that you call us on the What’s App number provided during the session. In such instances, your contact phone details are not saved. However, the contact history may be stored in some way by the host service and The Intuitive Oracle accepts no liability or responsibility if this is the case.
Similarly, for clients who purchase and participate in Soul Guidance Immersions, The Intuitive Oracle may also communicate with you using What’s App, if you agree to do so by supplying your contact number. The Intuitive Oracle will delete your number and conversation history after the completion of your Immersion program.
5 SHARING OR DISCLOSING YOUR INFORMATION
The Intuitive Oracle shares customer information only in the following situations:
- To respond to subpoenas, court orders, or other legal requirements, or seek to establish or exercise our legal rights or defend against legal claims, enforce our Website policies, or to protect the rights, property, or safety of ourselves or others. This may include disclosing to other companies or organisations in connection with fraud protection and credit risk reduction; or,
- We believe it is necessary to disclose such information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of the Website and Service’s Terms.
6 DATA STORAGE
All information you provide to us is stored on computer servers that are located in Australia and in some instances overseas. We take all reasonable steps to protect the personal data we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure.
However, no data transmission over the internet can be guaranteed to be 100 per cent secure. While we strive to protect your personal information, it is not possible to guarantee or warrant the security of information sent over the internet. Therefore, please be aware that any data which you send to the Website is sent at your own risk.
7 ACCESS TO INFORMATION
The Intuitive Oracle will, on request, provide you with access to the personal information we hold about you, unless there is an exception which applies under the Privacy Act.
8 OTHER APPLICABLE PRIVACY POLICIES
9 PERSONS UNDER THE AGE OF 18
The Intuitive Oracle does not knowingly solicit any personally identifiable information for persons under the age of 18. In addition, we do not knowingly obtain, retain or use information from anyone who indicates that he or she is under the age of 18. Persons under the age of 18 are not permitted to access, view or use the Website without legal parental or guardian consent. Further, persons under the age of 18 are not permitted to purchase sessions with Sarah Jane/The Intuitive Oracle.
10 CHOICE OF LAW
This Agreement is governed by the law of Australia and the State of New South Wales. Each party submits to the non-exclusive jurisdiction of the courts of that place.
11 YOUR CONSENT